The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Research book and newsagency products.
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Develop product knowledge by accessing relevant sources of information. Completed |
Evidence:
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Demonstrate accurate knowledge of the location of books, newspapers and other products in the store product and service range. Completed |
Evidence:
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Operate store inventory system to accurately locate and manage stock. Completed |
Evidence:
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Demonstrate accurate knowledge of store procedures for book and newspaper recall and stock withdrawal from public sale at specified times. Completed |
Evidence:
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Develop knowledge of store procedures relating to compliance with legislative requirements pertaining to the sale of books, newspapers and magazines. Completed |
Evidence:
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Recommend book and newsagency products.
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Identify customer needs through questioning and active listening. Completed |
Evidence:
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Identify and locate products according to customer requirements and use product information to create a buying environment. Completed |
Evidence:
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Apply product knowledge to assist customer buying decisions. Completed |
Evidence:
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Advise on and arrange reader and newsagency services.
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Negotiate and confirm newspaper home delivery arrangements with customers when included in store and service product range. Completed |
Evidence:
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Record book, newspaper and magazine reservations and organise supply according to store procedures to meet customer requests. Completed |
Evidence:
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Process lottery tickets, entries, and prizes and issue according to local lottery rules and procedures when included in store service and product range. Completed |
Evidence:
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Process returns to publishers.
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Batch out-of-date books and newspapers and magazines for regular return to publishers according to store procedures and publisher requirements. Completed |
Evidence:
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Complete relevant publisher returns documentation in an accurate and timely manner according to store procedures. Completed |
Evidence:
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